Privacy Policy
Last updated: April 7, 2025
This Privacy Policy (“Policy”) explains how 1st Plumber Phoenix (“we,” “us,” or “our”) collects, uses, and protects your information when you interact with our website [Insert Website URL Here] (the “Website”) or submit a quote request through it.
This Policy covers:
What personal information we collect and how we use it
Your options regarding your information
How we safeguard your information
How you can access, update, or delete your information
Information Collection and Use
We collect information only through form submissions on our Website. The information you provide helps us respond to your inquiries or service requests.
We do not sell or trade your personal information. However, we may share it with our trusted Premier Partners as explained in our [Terms of Service](Insert TOS hyperlink). Our Premier Partners may share the information with their team members or contractors to fulfill your request.
We may use your contact information to email you about plumbing service updates, special offers, or changes to this Policy—unless you opt out.
Managing Your Information
At any time, you can manage how we handle your personal data. You may:
Review the information we have on file
Request corrections to your information
Ask us to delete your information
Express concerns about our data practices
To exercise any of these options, please email us at [email protected].
Information Security
We take reasonable measures to safeguard your personal information. Any sensitive information (like payment details) submitted through the Website is encrypted during transmission (look for the lock icon or “https” in the URL).
Access to personal data is restricted to authorized personnel, such as customer service representatives or plumbing service coordinators. Data is stored securely in protected systems.
If you have questions about your data security, contact us at [email protected].
California Consumer Privacy Act (CCPA) Notice
This section applies to California residents and their rights under the CCPA.
Personal Information We May Collect
Name (First and Last)
Email Address
Phone Number
Physical Address
IP Address
How We Collect Information
Directly from you (form submissions, service requests, feedback)
From Website interactions (such as cookies and browser data)
From our Premier Partners or vendors working on our behalf
From publicly available sources (like public social media profiles)
Why We Collect Information
To process your requests and service inquiries
To send service details, quotes, or updates
For customer support
To improve Website functionality and service offerings
To comply with legal obligations
To prevent unauthorized access or misuse
Information Sharing
We may share your information with:
Our Premier Partners and their contractors
Service providers assisting with our operations
Legal advisors or auditors
Government authorities if legally required
We do not sell your personal information.
Your Rights Under CCPA
As a California resident, you have the right to:
Be Informed: Know what personal information we collect and how we use it.
Access: Request details about the categories and specific pieces of personal data collected.
Delete: Request the deletion of your personal information, subject to certain exceptions.
Non-Discrimination: Exercising your privacy rights won’t affect your access to our services.
Since we do not sell or share your personal information for marketing purposes, there’s no need for an opt-out option.
How to Submit a Privacy Request
To request access to or deletion of your personal information, please email [email protected] and include:
Your Full Name
Your Email Address
Your Phone Number
Date of Original Request Submission
We’ll respond within 20 business days. If you’d like an authorized agent to act on your behalf, they must provide proof of authorization.
1st Plumber Phoenix
Residential & Commercial Plumbing Services in Phoenix, AZ
📞 Phone: 480-602-0801
🕗 Hours: Monday – Sunday, 8:00 AM – 8:00 PM
📍 Service Area: Phoenix, AZ
